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Gomitoli's guide to purchase

 

If you're here today it means that you are in the mood for some unrestrained "compulsive virtual shopping" in Gomitoli’s online store.

In order to make your shopping experience as easy and pleasant as possible, we have created a simple guide that will assist you during your purchase.

  • Step one: Select your yarn of choice from Gomitoli’s catalogue: from cashmere to angora, from lambswool to camel we’ve got it all...
  • Once you have chosen the product, from amongst the wide range of colours available for each of Gomitoli’s spun yarns, click Add to Cart
  • The product is added to the Cart and you can continue browsing among the other items
  • To proceed with the purchase, click on the Cart icon located in the top right corner 
  • This opens a screen with a summary of the yarns and colours selected, the price of each ball of yarn, the total of the cost and the products purchased
  • If you so desire you may change the quantity, delete products, enter discount codes and update the contents of the Cart
  • To proceed with the purchase click the Proceed with the Order button and follow the simple step by step wizard
  • Register to access or Login if you are already registered and proceed  

  • Insert your shipping / billing information (Name, Surname, Address, etc.)
  • View shipping costs
  • Select payment method
  • Check the summary of your order and Complete the Order
  • You will receive an order confirmation at the e-mail address you have provided

 

WARNING: Minimum Order Amount to complete the purchase is Euro 20.

 

NEW CLIENTS

A) IF YOU HAVE DECIDED TO PROCEED WITH THE PURCHASE AND YOU ARE A NEW CUSTOMER you will be asked to fill in a FORM and select PRIVATE CUSTOMER or COMPANY. Fill in all fields carefully: this data will be used for the dispatch and billing of your order.

B) As soon as you register you will receive a registration confirmation at the e-mail address you have provided.

C) Alternatively, you can choose to purchase as a GUEST, your data will not be registered on the site and you will not be asked to choose a password, in this case every time you shop you will have to re-enter all the billing and shipping data.

 

ALREADY A GOMITOLI'S CUSTOMER?

A) For you it’s all downhill from here, simply log in with the USERNAME and PASSWORD you provided when you placed your first online order on Gomitoli’s website.

B) Did you forget your password? If you cannot rely on your memory, Gomitoli’s comes to your aid: click on "Did you forget your password" and you will immediately receive an email with your password information.

C) With your USERNAME and PASSWORD, you can log in at any time, even without purchasing, to edit your data, check your order, etc. You can access your reserved area through the link at the top of your My Account page.

 

PAYMENT METHODS

You can pay via bank transfer, Credit Card or through your PayPal Account

A) If you choose to pay via bank transfer, after you have made the payment please send an email with the transaction reference to info@gomitolis.it or wait for the transaction to be completed:

Banca Unicredit
Via Baldinucci, 41 - 59100 Prato
SWIFT/BIC: UNCRITM1G37
IBAN: IT34D0200821506000005502627

B) If you choose to pay via PayPal, you will be redirected to the PayPal secure server where you can pay through your PayPal account, or by entering your Credit Card details

 

Please note

If your credit card does not work please e-mail us at info@gomitolis.it and we will give you alternative methods of payment.

Once you have entered all the necessary information, you will receive an email summary with yarns purchased and the order number. We recommend that you print and keep this document.

One last thing: in a few days you will receive the yarns you ordered via Traco.

And, after you’ve experienced firsthand the luxurious softness of Gomitoli’s products, you can finally start knitting.

For additional information please write to info@gomitolis.it